Request System Overview
Explore our FAQs to learn more about our community.
This FAQ page is designed to provide you with quick answers to common questions about our community. Explore the categories below to find the information you need.
FAQs
Find answers to your questions about our community and how to navigate the website.
How about an opt in neighborhood directory.
Links to local sports leagues for kids (eg Couloak, Western United soccer, etc)
I don’t find the website very user friendly. Can we post the calendar of events on Facebook, also who’s using the clubhouse for what and when? Etc
Talking of databases, it would be great to have a searchable one where neighbors who have their own businesses could share details and their contact information. Neighbors supporting neighbors
Local school info (public, charter, private)
A list that could be accessed with services recommended by our neighbors.
FAQs
Resident Resources
Find answers to your questions about our community and how to navigate the website.
Help
HOA
Residents can use the Braesael resident portal to pay their annual assessment and access other sensitive community info.
If you haven’t signed up for this service yet, you’ll need your account number to create a login.
Overlook residents can also join our private facebook group Overlook On The Lake
Help
City of Charlotte
Emergency – Fire, Police, Ambulance – Call 911
City Services – charlottenc.gov
This includes links to water, trash, transit, police, etc.
CM Library – Mountain Island Branch
US Post Office – Oakdale Branch
Charlotte Douglas International Airport
Help
Utilities
Duke Energy Street Light Repair
Duke Energy
CharMeck Utilities (Services A to Z)
Piedmont Natural Gas
AT&T Fiber
Our entire neighborhood is wired with AT&T Fiber Gigabit Internet!