Welcome
Frequently Asked Questions
This FAQ page is designed to provide you with quick answers to common questions about our community. Explore the categories below to find the information you need.
Welcome
Your Neighborhood Questions
Find answers to your questions about our community and how to navigate the website.
ACC
Events
Community/Location
HOA/Board/Mgmt
What do my HOA fees cover? Get answers to this and other questions regarding the HOA, management company and board of directors.
Lake
Amenities
FAQs
Resident Resources
Find answers to your questions about our community and how to navigate the website.
Help
HOA
Residents can use the Braesael resident portal to pay their annual assessment and access other sensitive community info.
If you haven’t signed up for this service yet, you’ll need your account number to create a login.
Overlook residents can also join our private facebook group Overlook On The Lake
Help
City of Charlotte
Emergency – Fire, Police, Ambulance – Call 911
City Services – charlottenc.gov
This includes links to water, trash, transit, police, etc.
CM Library – Mountain Island Branch
US Post Office – Oakdale Branch
Charlotte Douglas International Airport
Help
Utilities
Duke Energy Street Light Repair
Duke Energy
CharMeck Utilities (Services A to Z)
Piedmont Natural Gas
AT&T Fiber
Our entire neighborhood is wired with AT&T Fiber Gigabit Internet!
